Refund policy
At ShopioPlaza, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
5-Day Return & Replacement Policy
You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Criteria For Return or replacement;
If You Receive Your item damaged or Defective or Incomplete. You Are then Eligible for Return And replacement. Contact Us on 6006563597 For Any Query.
How to Initiate a Return
To initiate a return, please contact our customer service team at 6006563597 or yasirbhat0015@gmail.com within 5 days of receiving your item. Please provide your order number and details about the product you would like to return. We will respond promptly with instructions for returning your item.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions about our return policy, please contact us at 6006563597 or yasirbhat0015@gmail.com Our customer service team is available to assist you during our business hours